Digital water The digital water utility does not belong to a theoretical future. It is here today, bringing a large number of benefits along with it. The digital water utility arises from recent and ongoing technological advances, which are radically changing utilities’ capabilities, providing an overview of the entire distribution network, all the way to the consumer. It is not just a question of greater precision and consumption metering. Smart water metering also holds the potential for improving relations with your customers, for optimising operations, for quality management, revenue protection, asset management and much more. It is about making the right choices and the right investments. In other words, smart water metering and the digital water utility provide total transparency in the distri- bution network and thus concrete benefits within six overall areas: • Operations • Quality management • Revenue • Customer relations • Administration • Asset management This white paper is intended to provide inspiration, and we will review each area, exploring the benefits and possibilities within the water utility industry. Imagine if . 2 / 15
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